Privacy Policy

PRIVACY POLICY This Privacy Policy explains how Warehouse Technologies Ltd ("we", "us", "our") collects, uses, and protects your personal information when you use warehouse.com.ng (the "Platform"). 1. INFORMATION WE COLLECT We collect information you provide directly, such as your name, email address, phone number, delivery address, and bank account details (for sellers and warehouses), as well as information generated through your use of the Platform, such as order history and reservation activity. 2. HOW WE USE YOUR INFORMATION We use your information to operate the Platform, process orders and payments, verify seller and warehouse accounts, communicate with you about your account and transactions, and improve our services. 3. SHARING OF INFORMATION We share information with third-party service providers as necessary to operate the Platform, including our payment processor, email service provider, and cloud storage provider. We do not sell your personal information to third parties. 4. DATA SECURITY We take reasonable technical and organisational measures to protect your information, including password hashing, encrypted connections, and access controls. No system is completely secure, and we cannot guarantee absolute security. 5. DATA RETENTION We retain your information for as long as necessary to provide our services and to comply with our legal obligations. 6. YOUR RIGHTS You may request access to, correction of, or deletion of your personal information, subject to our legal and legitimate business requirements, by contacting us through the support channels listed on the Platform. 7. COOKIES We use cookies and similar technologies to keep you signed in and to understand how the Platform is used. 8. CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Continued use of the Platform after an update constitutes acceptance of the revised Policy. 9. GOVERNING LAW This Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Act 2023. 10. CONTACT For questions about this Policy, contact us through the support channels listed on the Platform.